Plain language. These terms cover using this website and the Kogsy check-in service. By using either, you agree to them.
Kogsy is operated by HG Connect UG (haftungsbeschränkt), operating as Kogsy. Contact details and legal registration are in our Imprint.
Kogsy is a short, friendly daily check-in phone call for an older adult, with a plain-language update to the family afterward. It is a general wellness service.
Kogsy is not medical care, not a diagnosis, not a monitoring or alarm system, and not an emergency service. It never replaces 911 or local emergency services. If you or the person you care for needs medical help, contact a doctor or emergency services. Do not rely on Kogsy to detect or respond to an emergency.
You can hear a free sample call yourself. You request a one-time code on this website, then you call our sample line and enter the code to hear the check-in. The call is one you place to us. Kogsy does not call or text you or your parent as part of the sample, and we do not collect your parent's phone number for it. One sample per household.
The daily service is billed on a simple monthly plan. A payment method is only needed when the daily calls start, never for the free sample call. If the first seven days of the daily service are not right for you, tell us and you get a full refund of that first month. There is no long commitment, and you can cancel at any time; cancellation takes effect at the end of your current month. Prices are in US dollars and may change on notice for future billing periods.
If you opt in when you enroll, HG Connect UG (haftungsbeschränkt), operating as Kogsy, sends you text messages for enrollment confirmations and daily check-in updates, to the mobile number you provide. Message frequency varies by your check-in schedule. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for assistance. We do not share or sell your mobile phone number or SMS opt-in consent with any third parties or affiliates for marketing purposes. See our Privacy Policy for detail.
If you set Kogsy up for a parent or other adult, you confirm you have a good-faith basis to do so. The person receiving the calls agrees to them on the first call, after Kogsy explains it is an automated voice, and can stop the calls at any time. If they do not agree, the calls do not continue.
Use Kogsy only for its intended purpose, for yourself or a person you are genuinely caring for. Do not use it to harass, deceive, or contact anyone without a proper basis, and do not misuse the sample line or codes.
Kogsy is provided on a reasonable-effort basis. To the extent permitted by law, HG Connect UG is not liable for indirect or consequential loss, or for any harm arising from reliance on Kogsy as if it were medical care, monitoring, or an emergency service, which it is not. Nothing in these terms limits any liability that cannot be limited under applicable law.
We may update the service and these terms. If we make a material change, we will note it here and, where it affects you, let you know. The version that applies is the one in force when you use the service.
These terms are governed by the laws of the Federal Republic of Germany, so far as that choice is permitted. Questions about these terms: henrik@kogsy.care.
Last updated: 22 July 2026